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Frequently Questions
People love our products and 70% our customers are returned customers. We believe that only way to make a long-term business is helping people and providing high quality products.
If your computer has crashed, been re-imaged, or reformatted, or if you no longer have access to the registered device, our tech team can transfer your license to another PC without buying a new license.
Download links are contained within the email containing the license from support@directkey.shop
Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can call us at 707-4000-160 and speak with a representative to help resolve your issue.
Typically when this happens there is a typo in the email submitted at check out. You can write support@directkey.shop for assistance.
You can call us at 707-4000-160 and speak with a representative that will resend the download information.
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